# Zendesk Support

Botize app — id `zendesk_support`. Official site: https://support.zendesk.com/‎.

Zendesk Support es un software de atención al cliente que cuenta con un sistema de creación de tickets por correo electrónico.

Botize automates tasks between this app and 200+ other services. A task is one trigger followed by one or more actions.

## Account

Requires connecting a Zendesk Support account in Botize. The user links it once and Botize stores the credentials; an assistant never handles them.
- Connect: https://botize.com/en/app/zendesk_support/authenticate

## Triggers (1)

The event that starts the task. Exactly one per task.

- `client_changes` — Check if a user's profile has been updated
  https://botize.com/en/method/zendesk_support/client_changes.md

## Actions (2)

What happens next. A task can chain several.

- `get_user_by_email` — Search user by email
  https://botize.com/en/method/zendesk_support/get_user_by_email.md
- `create_or_update` — Create or update user
  https://botize.com/en/method/zendesk_support/create_or_update.md


## How to build this

An AI assistant (Claude, ChatGPT, Cursor…) can create and edit these tasks in the user's account through the Botize MCP connector, included in every plan:

    https://webhook.botize.es/mcp

- Connection guide: https://botize.com/en/mcp
- Agent map: https://botize.com/llms.txt
- New account: https://botize.com/en/join (500 free operations, no card)

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Machine-readable summary for AI assistants. Human version: https://botize.com/en/app/zendesk_support