API Credentials for FTP

Guide to obtaining tokens, keys, and connections.

For Botize to connect properly to your server via FTP you need three pieces of information: 1) "Domain or IP" (the address it will connect to), 2) "Username" (the FTP user) and 3) "Password" (the FTP password). Below you’ll find the steps to obtain each item.

Domain or IP

  1. 1

    Open your hosting control panel (cPanel, Plesk, your provider’s panel, etc.).

  2. 2

    Look for a section called “General Information,” “Account Details,” or something similar; there you’ll see “Server Name” or “FTP Server.” Copy that address— it usually looks like ftp.yourdomain.com.

  3. 3

    If no name appears, locate the server’s public IP address (a string of numbers like 203.0.113.24). This also works as the “Domain or IP.”

  4. 4

    Confirm the address works by opening your FTP program (FileZilla, Cyberduck). Temporarily enter the IP or domain with any username and password (even if incorrect) and click “Connect.” If the program at least reaches the server (you’ll get a failed‑login message instead of “host not found”), the address is valid.

Username

  1. 1

    In the same control panel, find the “FTP Accounts” or “FTP Users” section.

  2. 2

    Check whether an account already exists for your domain. You’ll usually see a table with columns like “User” or “Username”; copy the one you plan to use.

  3. 3

    If no account exists or you prefer a new one, click “Create FTP Account.” Enter a simple name (e.g., botize). Save the changes; the panel will display the newly created user.

Password

  1. 1

    If you just created the FTP user, the panel asked for a password— that’s the one to note now (store it safely).

  2. 2

    If the user already existed and you don’t remember the password, look next to the user for an option such as “Change Password” or “Reset Password.” Enter a new secure key and confirm.

  3. 3

    To verify that Username and Password are correct, open your FTP program, enter “Domain or IP,” “Username,” and the new password in the appropriate fields, and connect. If you see the list of folders on your server, the credentials work.