Privacy Policy

We are committed to safeguarding the privacy of our users. Our business model is to provide a paid service to users who need additional features on top of the FREE version, and does not rely on widespread collection of general user data.

Personal Information We Collect

Botize.com may collect, store and process various kinds of data, with different legal grounds, as listed below. For the categories of data that require your consent, we will actively ask you for consent before collecting any data. You can revoke your consents at any time in your settings page.

The following is a list of data we collect, process or store, with the purpose and legal ground listed for each item or group of items having the same purpose and legal ground:

• User account information. Users that choose to register in Botize.com, will have to provide a valid email address.
  
  
• Task information. To create a task in Botize, you as a user will have to select channels or apps and configure to automate it. You as a user are responsible for the content you enter into a Task, and the content has to be compliant with our partner guidelines for Prohibited Content in Terms of Services. The information may be used for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. This is required to deliver the Service to you as user, by taking steps, at your request, to enter into such a contract (Terms of Service) cf. GDPR art. 6(1)b.
  
  
• Transaction information. Customers that choose to purchase a paid version of the Services provide Botize.com (and our payment processors) with billing details such as credit card information, billing email, banking information, location at the time of transaction and/or a billing address.
  The transaction data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. This data may be used for the purpose of delivering the Services to you. Collecting this information is required for performing the contract we entered into with you, at your request (our Terms of Service) cf. GDPR art. 6(1)b. Additionally, this information needs to be retained in order to comply with accounting and tax regulation cf. GDPR art. 6(1)c.
  
  
• Usage information. When you as a user interact with the Services, we collect metadata to provide additional context about the way the Service is being used. The usage data may include your IP address, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our server software and our analytics tracking system.
  
  
• Technical log data. Like most digital services, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
  
  
• Device information. Botize.com may collect information about devices used to access the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this information depends on the type of device used and its settings.
  The legal basis for this processing is our legitimate interests cf. GDPR art. 6(1)f, namely using this data for the purpose of ensuring the proper administration of our website and business, analyzing the use of the website and services, monitoring and improving our website and services, improving the user experience, preventing abuse, and assisting users with support inquiries. For information about cookies and how to opt out of cookies, see our Cookie Policy.
  
  
• Customer Support Information. We may process information that you send to us, should you chose to submit a ticket to our support email. If you contact us, we may use your Account, Task, Transaction or Usage Information to respond. Collecting this information it is required for performing the contract we entered into with you, at your request (our Terms of Service), as well as our legitimate interest of handling your requests cf. GDPR art. 6(1)f.
  
  
• Service and transactional notifications. Sometimes we'll send you emails about your account, service changes or new policies. You can't opt out of this type of “service or transactional” emails (unless you delete your account).
  The legal grounds for collecting this information is that it is required for performing our commitment about communicating changes in plans and pricing to you in the contract we entered into with you, at your request (our Terms of Service) cf. GDPR art. 6(1)b, and our legitimate interest of communicating important information about your account to you, cf. GDPR art. 6(1)f.
  
  

By using our Service, you agree that Botize.com can use your personal data in accordance with our Privacy Policy and in accordance with the consents you have given us. Botize.com will comply with EU privacy regulations.

Limited Use Disclosure Related to Google

Botize's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How We Use the Information We Collect

Botize collects this personal data for the following purposes:

• Login to Botize
• Possibility to reset a password in case of forgetting it
• Informing users about executions of active scenarios
• Informing users about business matters
• Informing users and potential users about new features of Botize

How We Store Your Personal Data

We are committed to doing our very best to protect your data and keep it confidential. We employ advanced security practices to keep your data safe and secure:

• The connection between Botize and your browser is always encrypted (HTTPS).
• Every connection between Botize and a third-party service is established in the most secure way that is supported by the given service.
• To protect our secure HTTPS website from downgrade attacks, we have implemented and use HTTP Strict Transport Security (HSTS), the web security policy mechanism.
• We have protection against CSRF/XSRF attacks.
• We use CSP protection to prevent XSS.
• All passwords that you provide us with are stored in an encrypted format.
• We use persistent IP addresses so you can limit access or make tunnels.
• Our servers are housed in one of the most modern data centers in Europe, equipped with the latest security technologies.

Modification of your Personal Data

You can review and change your Personal Data in Botize by logging in and visiting your user profile page.

You may also email us at info@botize.com to request access to, correct, or delete any Personal Data you have provided to us.

Temporary Storage of Third-Party Data

Regarding the storage of data obtained from third-party services, Botize only stores public data temporarily, for no more than 7 days. After this period, the data is automatically deleted from Botize systems to ensure compliance with data handling policies and user privacy.

Deletion of your Personal Data

To comply with legal and regulatory requirements and ensure that you have primary control over your data, you can export and delete your Botize account data and Personal Data at any time.

In cases where legal regulations apply (for example, by tax, commercial or contractual laws) that require a longer storage of your Personal Data, or if we need your Personal Data in defense or to process legal claims, Personal Data will be stored until the expiration of the corresponding period or the settlement of the claims.

If you want to delete your Botize account, you must do so yourself. For security reasons, Botize will never delete your account on your behalf. Deleting your account is permanent and cannot be undone. All Tasks, logs and app account connections will be deleted permanently.

• Go to your Delete Account Settings Page.
• Click Yes, delete my account and Personal Data.

Note: Deleting your Botize account data will permanently delete all Personal Data associated with your account and cannot be undone or recovered. It cannot be restored or recovered in any way. To keep your account data, export it instead.

How we share information

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes.

Google Analytics

Botize uses Google Analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how individuals use the websites they visit. Non-personal information generated by this cookie about your use of Botize is transmitted to and stored by Google on servers in the United States. Google does not associate your IP address with any other data held by Google. Google uses this information to understand how you use Botize and compiles reports on this activity to help us improve Botize for our users. By using Botize, you consent to the processing of data about you by Google for these purposes.

You may disable cookies within your browser to block this tracking by Google, understanding that doing so may affect your ability to use the full functionality of Botize.

We use third party service providers to facilitate or outsource one or more aspects of our business and therefore we may provide some of your personal information directly to these service providers. These service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Botize.com related operation, unless you have given your prior permission to them for additional uses.

We share our data, including personal information about you with our partners and joint ventures in furtherance of our business. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our partners and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law.

Questions Regarding Your Personal Data

If you have any questions about this section or our data practices generally, please contact us using the following information at info@botize.com

Terms of use

By using the website botize.com or other features, services or applications offered by BOTIZE you agree to be bound by these terms of use.

NOTICE: This page only applies to the site under the botize.com and botize.es domain.

Additional Terms for Third-Party Services

When using BOTIZE’s features or applications that interact with third-party services, you agree to abide by the specific terms and policies of those services. Below is a list of third-party services integrated with BOTIZE, along with their respective terms:

• YouTube API Services

  Botize's YouTube service uses YouTube’s API services. By using Botize's YouTube service, you agree to be bound by YouTube’s Terms of Service and Privacy Policy.

  Connecting to Botize’s YouTube service will grant Botize access to the following: A list of your videos and playlists, information about your YouTube activity, and any other authorized data necessary to provide the features you enable within Botize. This may include accessing public data or data explicitly authorized by you through the YouTube API.

  In addition to Botize's normal procedure for deleting stored data, you may revoke Botize’s access to this data at any time by visiting Google’s Security Settings.

Representative and contact information

In accordance with art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, Juan Salvador Sánchez Bonnín, with NIF 43112503-S identifies himself on the Internet with the domain www.botize.com on which exercises its ownership.

You can contact us by going to:
Juan Salvador Sánchez Bonnín
Address:
Juan Ramón Jimenez, 3
07008 - Palma de Mallorca

Email:
info [at] botize.com

About user data

In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), the managers of botize.com inform of the existence of a file owned by them in which they will carry out the necessary data to keep the users who require it informed or provide the services that the users request.

The owner may exercise the rights recognized in the LOPD on this file and, in particular, those of access, rectification or cancellation of data and opposition, if relevant, as well as the revocation of consent for the transfer of their data in the terms provided for in the LOPD. Users can perform these actions by editing their own data on the botize.com website.

Privacy

botize.com files do not contain private data nor do they require information to identify natural persons.

Exclusion of guarantees and responsibility

The managers of botize.com do not guarantee the legality, reliability, accuracy, completeness, timeliness and usefulness of the applications, services and social networks that are included.

The establishment of applications, services and social networks does not imply in any case the existence of relationships between the managers of botize.com and their owners, nor the acceptance and approval of their content or services.

The managers of botize.com exclude all responsibility for the information distributed, generated, linked and shared by the use of this website and cannot control and do not control the appearance of content that may be illegal, illegal, contrary to morality or the good manners or inappropriate. The user, therefore, must exercise extreme caution in the assessment and use of existing information, content and services.