Create/Update a review reply

Updates the reply to the specified review. A reply is created if one does not exist.

Google Business Profile Action

This Botize integration allows you to automate the management of reviews on your Google Business profile, facilitating the creation and updating of responses to your customers' feedback. By setting up this automation, you can maintain consistent and efficient communication with your customers, enhancing your online reputation and saving time on manual review management.

Furthermore, by responding promptly and personally, you show your customers that you value their opinions, which can increase their loyalty and attract new clients. This tool is especially useful for businesses that receive a high volume of reviews and wish to maintain an active and engaged presence on their Google Business profile.

Customization Options

Configurable fields you can adjust in your automation

Location
Review Id
Response to Review

Information provided

When executed, this operation delivers the following data, which can be used in the same automatic task.

Tags
Review Id {{review_id}}
Review update date {{review_updated_at}}

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