Apps/Whatsapp Business Cloud API/Send a message template with buttons
Whatsapp Business Cloud API
Whatsapp Business Cloud API Action

Send a message template with buttons

Send a button-based message template to a phone number.

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In detail

What it does and what it's for

Automate the sending of message templates with buttons through Botize's integration with the WhatsApp Business Cloud API. This functionality allows you to interact efficiently with your customers, offering quick response options and enhancing the user experience.


By implementing this integration, you can customize your messages with interactive buttons, facilitating actions such as confirmations, surveys, or direct links, all in an automated and hassle-free manner.

How it works

How it fits in an automated task

A Botize task pairs a trigger with one or more actions. This piece is one of them.

Pick a trigger

The event that starts the task, from this app or any other.

This action runs

Botize performs it automatically using the data the trigger delivers.

Turn it on and forget it

The task runs on its own from then on. If something's off, tweak it or we'll help you.

Already using Botize?

Connect your Whatsapp Business Cloud API

Add a profile to use it in your tasks. There's a step-by-step guide if you need it.

Add a new profile Step-by-step guide

Your profiles

Your connected Whatsapp Business Cloud API accounts

These are the accounts you already have linked to Botize, ready to use in your tasks. You can reconnect or remove any of them.

Setup

Customization options

Fields you can adjust when using it in your automation.

Rules
Rules filters (displayed when Rules is enabled)
To Phone Number
Template name
Template language
Custom parameters

Output data

Information provided

When executed, this operation delivers the following data, which can be used in the same automatic task.

  • Tags

  • From Phone number {{from_number}}

    Phone number of the user who responded.
    For example: 34691000000

  • From User Name {{from_name}}

    Name of the user who responded.
    For example: Mark

  • Message Id {{message_id}}

    Id of the message that WhatsApp has assigned to the user's response.
    For example: wamid.HBgLMzQ2BMENBNzI3NAA=

  • Selected Button/Option Id {{button_id}}

    Id of the selected button if the user has responded by clicking one, or Id of the selected list if the user has respond by selecting one from a list.
    For example: button-1

  • Selected Button/Option Title {{button_title}}

    Title of the selected button if the user responded by clicking one, or Title of the selected list if the user has respond by selecting one from a list.
    For example: Button 1

Learn by watching

Video tutorials

Short videos where you watch a real task being built from start to finish.

Get inspired

Ready-to-use automations

Real tasks built with Whatsapp Business Cloud API: switch them on in minutes and tweak them to your liking.

  • type
  • btzforms → webhook_html_form_submission_create
  • whatsapp_cloud_api → post_buttons_template
  • whatsapp_cloud_api → ask
  • whatsapp_cloud_api → post_message
  • gspreadsheet → add_row_to_end
Form to trigger a bot that sends a WhatsApp template to a contact, asks them to choose an option, and stores the result in Google Sheets

Need a hand?

Real people behind it

Email us

info@botize.com
Monday to Friday from 7 a.m. to 1 p.m. (Spain).

Message us on Telegram

t.me/botize
Monday to Friday from 7 a.m. to 1 p.m. (Spain).

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