whatsapp_cloud_api

Send a message template with buttons

Send a button-based message template to a phone number.

Whatsapp Business Cloud API Action


Automate the sending of message templates with buttons through Botize's integration with the WhatsApp Business Cloud API. This functionality allows you to interact efficiently with your customers, offering quick response options and enhancing the user experience.


By implementing this integration, you can customize your messages with interactive buttons, facilitating actions such as confirmations, surveys, or direct links, all in an automated and hassle-free manner.







Customization Options

Configurable fields you can adjust in your automation

  • Rules
  • Rules filters (displayed when Rules is enabled)
  • To Phone Number
  • Template name
  • Template language
  • Custom parameters



Information provided

When executed, this operation delivers the following data, which can be used in the same automatic task.

  • Tags

  • From Phone number {{from_number}}

    Phone number of the user who responded.
    For example: 34691000000

  • From User Name {{from_name}}

    Name of the user who responded.
    For example: Mark

  • Message Id {{message_id}}

    Id of the message that WhatsApp has assigned to the user's response.
    For example: wamid.HBgLMzQ2BMENBNzI3NAA=

  • Selected Button/Option Id {{button_id}}

    Id of the selected button if the user has responded by clicking one, or Id of the selected list if the user has respond by selecting one from a list.
    For example: button-1

  • Selected Button/Option Title {{button_title}}

    Title of the selected button if the user responded by clicking one, or Title of the selected list if the user has respond by selecting one from a list.
    For example: Button 1




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