Instantly when a user presses a button
It is triggered every time a user clicks on the buttons attached to the posts of a chat.
200+ apps to connect·Tested & maintained tasks·Human support in English & Spanish
In detail
What it does and what it's for
Automate tasks with WhatsApp Business Cloud API and respond immediately when a user interacts with the buttons in your messages. This integration allows you to receive and process key data, such as the user's phone number, their name, the message ID, and specific details of the pressed button, facilitating more efficient and personalized communication.
By implementing this functionality, you can optimize the management of real-time interactions, enhancing the customer experience and streamlining your internal processes. Leverage this tool to maintain smooth and effective communication with your users.
How it works
How it fits in an automated task
A Botize task pairs a trigger with one or more actions. This piece is one of them.
This is the trigger
Every time this event happens, the task kicks off on its own. You don't have to do anything.
Add one or more actions
What should happen next, in this app or in any of the 200+ connectable apps.
Turn it on and forget it
The task runs on its own from then on. If something's off, tweak it or we'll help you.
Already using Botize?
Connect your Whatsapp Business Cloud API
Add a profile to use it in your tasks. There's a step-by-step guide if you need it.
Add a new profile Step-by-step guideYour profiles
Your connected Whatsapp Business Cloud API accounts
These are the accounts you already have linked to Botize, ready to use in your tasks. You can reconnect or remove any of them.
Setup
Customization options
Fields you can adjust when using it in your automation.
Output data
Information provided
When executed, this operation delivers the following data, which can be used in the same automatic task.
Tags
- From Phone Number or User Id {{from_number}}
- From User Name {{from_name}}
- Message Id {{message_id}}
- Message {{message_text}}
- Button Id {{button_id}}
- Button Title {{button_title}}
- User Id {{user_id}}
Learn by watching
Video tutorials
Short videos where you watch a real task being built from start to finish.
Need a hand?
Real people behind it
Email us
info@botize.com
Monday to Friday from 7 a.m. to 1 p.m. (Spain).
Message us on Telegram
t.me/botize
Monday to Friday from 7 a.m. to 1 p.m. (Spain).
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