Instantly when receiving a document file
It is triggered every time a user sends a document file to the bot.
200+ apps to connect·Tested & maintained tasks·Human support in English & Spanish
In detail
What it does and what it's for
Automate tasks with the integration of WhatsApp Business Cloud API in Botize, which is triggered each time a user sends a file to the bot. This functionality allows you to efficiently manage received documents, optimizing interaction with your customers.
Upon receiving a file, data such as the sender's phone number, their name, message ID, message text, file ID, and file name are generated. This data can be used to personalize responses, store documents, or trigger other automated actions, thereby enhancing user experience and operational efficiency.
How it works
How it fits in an automated task
A Botize task pairs a trigger with one or more actions. This piece is one of them.
This is the trigger
Every time this event happens, the task kicks off on its own. You don't have to do anything.
Add one or more actions
What should happen next, in this app or in any of the 200+ connectable apps.
Turn it on and forget it
The task runs on its own from then on. If something's off, tweak it or we'll help you.
Already using Botize?
Connect your Whatsapp Business Cloud API
Add a profile to use it in your tasks. There's a step-by-step guide if you need it.
Add a new profile Step-by-step guideYour profiles
Your connected Whatsapp Business Cloud API accounts
These are the accounts you already have linked to Botize, ready to use in your tasks. You can reconnect or remove any of them.
Setup
Customization options
Fields you can adjust when using it in your automation.
Output data
Information provided
When executed, this operation delivers the following data, which can be used in the same automatic task.
Tags
- From Phone Number or User Id {{from_number}}
- From User Name {{from_name}}
- Message Id {{message_id}}
- Message {{message_text}}
- Media Id {{media_id}}
- File name {{filename}}
- User Id {{user_id}}
Learn by watching
Video tutorials
Short videos where you watch a real task being built from start to finish.
Get inspired
Ready-to-use automations
Real tasks built with Whatsapp Business Cloud API: switch them on in minutes and tweak them to your liking.
Need a hand?
Real people behind it
Email us
info@botize.com
Monday to Friday from 7 a.m. to 1 p.m. (Spain).
Message us on Telegram
t.me/botize
Monday to Friday from 7 a.m. to 1 p.m. (Spain).
Come with an idea.
Leave with an automation.
Create your first task in minutes. Do it once and forget about it forever.
Start automating