Instantly when a user selects an option from a list
It is triggered every time a user selects an option from the list that accompanies a chat post.
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In detail
What it does and what it's for
Automating tasks with the WhatsApp Business Cloud API integration in Botize allows you to respond immediately when a user selects an option from a list in your chats. This functionality is essential for enhancing customer interaction and optimizing the management of your communications.
By setting up this integration, you will receive key data such as the user's phone number, their name, the message ID and text, as well as the ID and title of the selected button. This information can be used to personalize responses and automate actions, providing a more efficient and tailored experience for your users.
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Connect your Whatsapp Business Cloud API
Add a profile to use it in your tasks. There's a step-by-step guide if you need it.
Add a new profile Step-by-step guideYour profiles
Your connected Whatsapp Business Cloud API accounts
These are the accounts you already have linked to Botize, ready to use in your tasks. You can reconnect or remove any of them.
Setup
Customization options
Fields you can adjust when using it in your automation.
Output data
Information provided
When executed, this operation delivers the following data, which can be used in the same automatic task.
Tags
- From Phone Number or User Id {{from_number}}
- From User Name {{from_name}}
- Message Id {{message_id}}
- Message {{message_text}}
- Button Id {{button_id}}
- Button Title {{button_title}}
- User Id {{user_id}}
- Phone Number (empty if not available) {{phone_number}}
Learn by watching
Video tutorials
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