zendesk_support

Search user by email

Zendesk Support Action


This integration allows you to automate the search for users in Zendesk Support using their email address. By implementing this action, you can efficiently retrieve key user information, such as their name, phone number, and associated tags, thereby optimizing your customer service processes.

With this functionality, you can personalize and enhance the management of your customer interactions, ensuring faster and more accurate responses. Additionally, the integration facilitates data synchronization between your systems and Zendesk Support, keeping information updated and consistent across all your platforms.







Customization Options

Configurable fields you can adjust in your automation

  • Email



Information provided

When executed, this operation delivers the following data, which can be used in the same automatic task.

  • Tags

  • Created at {{user_created_at}}

  • Updated at {{user_updated_at}}

  • Name {{user_name}}

  • Email {{user_email}}

  • Phone {{user_phone}}

  • External Id {{user_external_id}}




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