Subscriptions
How can I download my subscription invoice?
To download the invoices of your services, it is necessary that you provide us with your fiscal data through this link.
Once we have received your fiscal data, you will be able to access your invoices in the Premium Services section of your profile. There you will be able to see each of the invoices and download them in PDF format.
When does my subscription renew?
To view the renewal date of your subscription, follow these steps:
- Log in to your account.
- Go to the Premium Services section.
- In the "Services" section, you will see the different subscriptions and the date of the next renewal.
How can I cancel my subscription?
To cancel your subscription, please follow these steps:
- Log in to your account.
- Go to the Premium Services section.
- In the "Services" section, you will see the different subscriptions and a link to proceed with the cancellation.
How can I switch to a higher or lower plan?
To switch to a higher or lower plan on Botize, follow these steps to avoid service interruptions:
- Subscribe to the new plan that you want from https://botize.com/en/pricing.
(You can choose a monthly or annual plan interchangeably.) - Once you're subscribed to the new plan, cancel the previous plan from https://botize.com/en/account_services.
- If you want to request a refund for the remaining time on your previous plan, you can write to us and ask for it.
If you have any questions or problems with the process, don't hesitate to contact Botize's support team for further assistance.
What types of payments do you accept at Botize?
We accept most major credit and debit cards, including VISA, Mastercard, Discover, American Express and JCB.
Can I receive an invoice for my Botize subscription with my company's name on it?
Yes, in your Botize panel you can download and manage your invoices.
What happens if I want to cancel my subscription to Botize?
You can cancel the subscription at any time. The service will remain active for the time that remains until it ends the period and you can resume it again whenever you want at no additional cost.
By canceling the subscription Botize do not delete your tasks or data you have. Only the tasks will be paused, but you can continue viewing and accessing them to them.
What happens if I'm not satisfied with Botize or it doesn't meet my needs?
We offer a 30-day, no questions asked money-back guarantee.
What does a free account or trial period of Botize include?
During the 7-day trial, you can create up to 3 tasks with full access to Botize. After the trial ends, your tasks are saved but wonât run. If you liked what youâve seen, you can subscribe and pick up where you left off.