Bot to answer users' questions and inquiries about your services, commerce, or company based on the information provided in a text document
Let AI handle your customer inquiries, so you can focus on what you do best.
When customers reach out for answers about your services or business and you have to reply manually every time, it quickly becomes overwhelming and error-prone. Each missed or delayed response risks frustrating clients and losing their trust—or even pushing them toward competitors. Not automating this flow wastes hours you could spend growing your business, increases labor costs, and leaves your reputation vulnerable, all while customer expectations for fast, accurate answers climb higher.
This Botize formula changes everything: your Telegram bot listens for incoming customer queries, instantly matches them with up-to-date information from your provided text document, and replies with fast, AI-powered accuracy using OpenAI GPT. No need to hunt through FAQs or scramble for answers—the bot handles repetitive questions with ease and transparency, and gracefully lets users know if something can't be answered. Customization is in your hands, too: you control which document informs the bot, which Telegram channels it operates in, and how you want it deployed.
Ready to reclaim your hours and never miss a customer again? Follow the step-by-step guide to set up this formula on Botize, or start with everything preconfigured using the ready-to-use automation link. See how effortless, smart support can boost your authority and peace of mind—start now!
Automate this task with 4 simple prompts
Copy and paste the following prompts into Botize's AI task editor
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1
Access the Botize automated task editor.
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2
Select the AI editing tool.
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3
Let's set up the automation so it starts running whenever it's triggered.
Copy and paste this prompt into the AI editing tool.
Create a trigger that activates this automation instantly when it's set in motion. ⤵
Click the 'Apply this task' button to confirm.
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4
Now, make sure the automation listens for incoming text messages from users in any Telegram chat.
Copy and paste this prompt into the AI editing tool.
Add a step that waits for and captures any text message received by the Telegram Bot, no matter who sends it or where it comes from. ⤵
Click the 'Apply this task' button to confirm.
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5
Add a step where the bot uses the information from the provided text document to answer user questions intelligently.
Copy and paste this prompt into the AI editing tool.
Use the attached information about GastroBots restaurant to answer the user's question. If the answer isn't available in the provided document, let the user know you don't have enough information. Always keep responses short and based only on the given text. ⤵
Click the 'Apply this task' button to confirm.
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Finally, send the generated response back to the user in the Telegram chat.
Copy and paste this prompt into the AI editing tool.
Reply to the user in Telegram with the answer that was created in the previous step. ⤵
Click the 'Apply this task' button to confirm.
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Your automation is ready to use. Click the 'Save changes' button.
Save changes
Instant Customer Support Bot
Our smart bot uses a text document you provide to offer swift and accurate answers to customer queries via Telegram. It's like having a personal assistant ready to serve your users!
| Manual | Botize | |
|---|---|---|
| Responding to simple inquiries manually | 10 | 0 Minutes |
| Searching for document information manually | 15 | 0 Minutes |
| Total | 25 | 0 Minutes |
You've found the perfect solution to enhance your customer interactions without breaking a sweat.
Restaurant Inquiries
A customer wants to know today's special. The bot instantly provides the information from the document.
Swift Replies
Provide instant, precise answers to user inquiries.
Easy Setup
Integrate seamlessly with your existing Telegram channel.
AI-Powered
Utilize advanced AI for accurate customer support.
E-commerce Support
A user asks for shipping details, and the bot responds based on stored data.
⌾︎ You're tired of manually answering repetitive queries.
⌾︎ You want a reliable assistant for post-sale support.
âś• You don't use text-based information for your customer service.
âś• Your customer base doesn't use Telegram.
âś“ Modify bot persona to match your brand tone.
âś“ Update text document for latest service info.
âś“ Adjust AI settings for response tone.
This automation is designed to develop bots that offer support, information, and after-sales service, among other services. It facilitates responding to customer and user queries via Telegram. It utilizes information contained in a text document to generate accurate responses using OpenAI's GPT artificial intelligence. In cases where it does not have the necessary information, the bot informs the user of its inability to provide an appropriate response.
