WhatsApp bot with menu and option selection
Turn every WhatsApp message into instant answers, bookings or support—without tech headaches or soulless bots.
Handling a high volume of WhatsApp inquiries manually is exhausting and prone to error—sorting customer requests, checking balances, or scheduling appointments can eat up hours each day and leave customers waiting far too long for answers. This constant back-and-forth drains your team’s energy, creates frustration for your clients who expect quick responses, and can lead to lost business opportunities or negative reviews if you fall behind.
Botize’s WhatsApp menu automation hands you back your time by transforming your WhatsApp Business account into an interactive assistant. As soon as a message arrives, the bot replies instantly with a menu—options for balance inquiries, support, business hours, or appointment bookings. Depending on the selection, users are guided step-by-step, including picking days or times and confirming details, all without intervention. You set the frequency, tailor the filters, and choose the exact flows to match your business needs, ensuring the messages fit your brand while handling endless requests simultaneously.
Ready to stop drowning in manual messages? Follow the step-by-step to set up this formula with Botize—it’s quick, fully customizable, and you’ll never worry about missed requests again. If you prefer, use the ready-made solution and start saving time today. Let’s automate your WhatsApp service together!
Automate this task with 9 simple prompts
Copy and paste the following prompts into Botize's AI task editor
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Access the Botize automated task editor.
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Select the AI editing tool.
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Begin the automation with a trigger that activates instantly on a schedule (such as every hour).
Copy and paste this prompt into the AI editing tool.
Set up the automation to trigger instantly and repeat every hour. ⤵
Click the 'Apply this task' button to confirm.
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4
Set up the system to respond instantly when a new WhatsApp message is received.
Copy and paste this prompt into the AI editing tool.
Add a step that triggers as soon as you receive a text message via WhatsApp. ⤵
Click the 'Apply this task' button to confirm.
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5
Show the user a list of menu options to choose from on WhatsApp.
Copy and paste this prompt into the AI editing tool.
Send a WhatsApp menu asking the user to choose an option: Consultar saldo, Hablar con soporte, Horarios de atención, or Agendar turno. ⤵
Click the 'Apply this task' button to confirm.
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If the user selects the 'Consultar saldo' option, send them their current balance.
Copy and paste this prompt into the AI editing tool.
If the user chooses the 'SALDO' option from the menu, reply on WhatsApp with: 'Tu saldo es X'. ⤵
Click the 'Apply this task' button to confirm.
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If the user selects 'Hablar con soporte', let them know a support agent will contact them.
Copy and paste this prompt into the AI editing tool.
If the user chooses the 'SOPORTE' option, send a WhatsApp message saying: 'Un agente se pondrá en contacto contigo pronto'. ⤵
Click the 'Apply this task' button to confirm.
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If the user selects 'Horarios de atención', send them your business hours.
Copy and paste this prompt into the AI editing tool.
If the user chooses the 'HORARIO' option, reply with: 'Nuestro horario es de 9 a 18 hs'. ⤵
Click the 'Apply this task' button to confirm.
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If the user selects 'Agendar turno', ask them to select a day for their appointment.
Copy and paste this prompt into the AI editing tool.
If the user chooses the 'AGENDAR' option, send a menu asking the user to select a day: Lunes, Martes, Miércoles, Jueves, or Viernes. ⤵
Click the 'Apply this task' button to confirm.
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Once a day is selected for an appointment, ask the user to pick a time slot.
Copy and paste this prompt into the AI editing tool.
After the user selects a day, ask which time they prefer: Mañana, Tarde, or Horario específico. ⤵
Click the 'Apply this task' button to confirm.
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After the user picks a day and time, confirm their selection and ask for their final confirmation.
Copy and paste this prompt into the AI editing tool.
Send a message showing the chosen day and time, and ask the user to confirm their selection with 'Sí' or 'No'. ⤵
Click the 'Apply this task' button to confirm.
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Your automation is ready to use. Click the 'Save changes' button.
Save changes
Say Hello to the Ultimate WhatsApp Menu Bot
Here’s how it works: Someone sends a WhatsApp message to your number. Immediately, your bot responds with a menu—a real, clickable list of options for them to choose from, like checking their balance, talking to support, seeing business hours, or booking an appointment. Each selection launches a relevant conversation, so your users get exactly what they need, fast, and in plain language. It’s like hiring the world’s most helpful virtual receptionist, but friendlier (and never off shift).
| Manual | Botize | |
|---|---|---|
| Replying to basic queries (balance, hours, etc.) | 5-10 per message | 0 Minutes |
| Coordinating appointment times manually | 10-20 per booking | 0 Minutes |
| Directing people to support | 3-5 per request | 0 Minutes |
| Total | 20-35 minutes per user interaction | 0 Minutes |
Looking for a WhatsApp bot that talks like a person, makes things easy for your users, and feels nothing like those cold, clunky automations from Zapier, Make, or Pabbly? You’re in the perfect place.
Small Business Booking
A hair salon automates appointments: clients pick days and times straight from WhatsApp, receive instant confirmation, and never have to call or wait for a reply.
Human Touch
Finally, a bot that feels like talking to a real person, not a script.
Time Saver
Zero lines of code, zero setups to obsess over, just plug and let it flow.
100% Customizable
Edit options, change flows, update answers—make it truly yours in minutes.
24/7 Support Gateway
An e-commerce store’s customers select ‘Support’, get a promise of human contact in seconds, and see business hours—all without sifting through FAQs.
⌾︎ You receive customer queries or bookings through WhatsApp and want quicker replies (without being chained to your phone).
⌾︎ You want to upgrade your WhatsApp service, but everything else seems too robotic or hard to set up.
✕ You’re looking to automate rocket science or need super-advanced AI that writes novels.
✕ You only use WhatsApp to chat with friends and don’t want to automate a thing.
✓ Change the menu options in seconds to fit every business (add more, swap out, etc.)
✓ Personalize responses for each option—use brand voice, emojis, or local slang.
✓ Extend the flow: add extra questions, collect info, or link to external systems as needed.
This automation is triggered when a user sends a message through WhatsApp. It displays a menu of options and shows different messages and selectable lists based on the option chosen by the user. The flow continues interactively according to each selection.
