Botize/MCP

Your assistant asks for permission again or says the Botize connection is failing

Symptom

Any of these:

  • Your assistant takes you back to Botize to sign in and authorize, even though you had already connected it.
  • It says it can't access your Botize account or that the connection is failing.
  • If you look at the technical details, you see a 401 error, Bearer token required or invalid_token.

Why it happens

The access you gave your assistant is no longer valid. It's usually for one of these reasons:

  1. 90 days have passed. Access expires after 90 days and doesn't renew on its own. There's no warning beforehand: you notice because your assistant asks for permission again.
  2. You revoked the connection in MCP connections, you or someone with access to your account.
  3. Your assistant lost the connection details, for example after reinstalling it or switching devices.

How to fix it

  1. Authorize again. If your assistant takes you to Botize, follow the screens. If not, disconnect and connect Botize again in its settings (guides by assistant).
  2. Sign in to Botize.
  3. Click Authorize.
  4. Choose the MCP you already had. At Which MCP do you want to connect? pick yours and click Connect: that way you keep all your tools. If you click Create a new MCP, you'll start with an empty one. Why it matters
  5. Refresh the tool list if you use ChatGPT: how.

If you revoked the connection, the MCP was deleted along with its tools: you'll need to create a new one and approve the tools you need again.

If Botize says "We could not complete the connection"

That screen appears when your Botize server didn't answer while creating the connection. Nothing was changed in your account and no access was given. Click Try again, and if it happens again, wait a few minutes.

For developers

When access expires or is revoked, the server answers 401 Unauthorized with WWW-Authenticate: Bearer error="invalid_token" and the protected resource metadata address. There is no refresh token: the client must repeat the full OAuth authorization. Details

If it still doesn't work

Write to us saying which assistant you use and which screen it gets stuck on.

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