Support

In case of any need, doubt with the tool or issue, you can contact us by email. You will receive personalized attention.

You can also find us on Telegram in the account Botize.

If you have an Enterprise Plan you have a person assigned to your account to answer all your questions or needs, from Monday to Friday from 6am to 12am (London).

We understand the importance of maintaining a fluid and efficient communication with our clients. Therefore, our goal is to respond to all inquiries within a timeframe of no more than 24 hours. However, it's important to note that we cannot commit to meeting this goal at all times, as unforeseen situations or a high volume of requests may affect our ability to respond in such a short period of time. In any case, we strive to respond to all inquiries in a timely manner and maintain transparent communication with our clients, informing of any delays that may occur.

At any time you can send us an email and even talk to us by chat.