Send an automatic reply on WhatsApp if the message contains a specific word
Save hours. Make customers happy. Your WhatsApp now answers smartly when someone asks about price—or any keyword you want.
Every time you reply manually to repeated questions on WhatsApp—like requests for pricing, opening hours, or location—you waste precious minutes, lose responsiveness, and risk frustrating customers with delays. When your inbox piles up and you can’t keep up with inquiries, potential clients can slip away, satisfaction drops, and your brand appears inattentive. Losing those opportunities because of missed or slow replies can cost real money and damage your reputation.
This Botize formula acts as your vigilant assistant: it continually monitors incoming WhatsApp messages and, when a specific word or phrase (like 'price' or 'hours') pops up, it instantly replies with the tailored information you set. No need to comb through messages or type the same response over and over—it’s all handled for you in real time. You can choose which keywords trigger the automation, customize each response, and adapt the filters to fit your most common inquiries, so the experience feels smart, prompt, and perfectly personalized to your workflow.
Ready to transform your WhatsApp support and free up hours every week? Follow the easy step-by-step to get started with Botize, or jump right to this formula where everything's set up and ready to personalize. Let automation take care of the repetitive work so you can focus on what matters most!
Automate this task with 4 simple prompts
Copy and paste the following prompts into Botize's AI task editor
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Access the Botize automated task editor.
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Select the AI editing tool.
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Start by setting up the automation to activate whenever a trigger occurs.
Copy and paste this prompt into the AI editing tool.
Create a step that activates the automation as soon as a trigger is detected. ⤵
Click the 'Apply this task' button to confirm.
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4
Add a step that listens for incoming text messages on WhatsApp.
Copy and paste this prompt into the AI editing tool.
Set up the automation to detect and capture every new text message you receive in WhatsApp. ⤵
Click the 'Apply this task' button to confirm.
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Include a condition to check if the message contains the specific word you want, such as 'precio'.
Copy and paste this prompt into the AI editing tool.
Add a filter that looks for a specific word or phrase in the incoming message, for example, check if the message contains the word 'precio' (price). ⤵
Click the 'Apply this task' button to confirm.
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6
Send a customized automatic reply if the specified word is found in the message.
Copy and paste this prompt into the AI editing tool.
If the message contains the word you chose, send a predefined response on WhatsApp automatically. ⤵
Click the 'Apply this task' button to confirm.
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7
Your automation is ready to use. Click the 'Save changes' button.
Save changes
Instant WhatsApp Replies—Without Lifting a Finger
When someone writes to your WhatsApp and mentions a specific word—like 'price'—this automation replies instantly with your custom message, keeping your leads warm and your time yours. No more missed questions, lost clients, or repetitive answers.
| Manual | Botize | |
|---|---|---|
| Open WhatsApp message | 1 minute | 0 Minutes |
| Search for previous response or type answer | 2 minutes | 0 Minutes |
| Send reply and wait for follow-up | 1 minute | 0 Minutes |
| Total | 4 minutes saved per inquiry—multiplied by every repetitive question you get. | 0 Minutes |
Looking to reply automatically on WhatsApp when someone asks about price, hours, or anything else? You're in the right place.
Price Inquiry
A customer writes: '¿Cuál es el precio de envío?'—Your bot immediately responds with your price list or a helpful link. Zero delay, zero stress.
Hands-Free Replies
Let WhatsApp answer for you, so you can finally breathe (or sip your coffee in peace).
Never Miss Leads
Instant answers keep conversations (and sales) alive, even when you're away or asleep.
Total Control
Easily set the keywords and messages that fit your business—no complex setup, no IT degree needed.
Business Hours
Someone asks: 'What are your opening hours?'—They get your timetable automatically. No interruptions while you work or rest.
⌾︎ You get the same basic questions (price, hours, shipping) over and over on WhatsApp.
⌾︎ You want to speed up info to customers and never leave a message unanswered, even on weekends.
✕ You only use WhatsApp to chat with friends or rarely get business questions.
✕ You want every answer to be completely unique and deeply personalized, every single time.
✓ Change the trigger word or phrase anytime—detect ‘price’, ‘hours’, ‘shipping’, or anything your customers keep asking.
✓ Personalize the reply message: add links, emojis, even promo codes for different queries.
✓ Set up multiple automations for different keywords to cover all your FAQs, without extra work.
This automation is triggered every time you receive an incoming message on WhatsApp. The system analyzes the text of the message and checks whether it contains a specific word or phrase. If the message includes that word, the automation automatically sends a predefined reply. In the default example configuration, the task responds when the incoming message contains the word “precio” (price). When this happens, the bot sends an automatic message with the response you have configured. To adapt this automation to your own needs, simply change the word you want to detect and customize the reply message. For example, you could detect words like hours, location, shipping, or any other common question you receive on WhatsApp.
