Send a text message

Whatsapp Business Cloud API


Send a text-based message to a phone number.

Information provided

When executed, this operation delivers the following data, which can be used in the same automatic task.

  • Tags

  • Contact Id {{contact_id}}

  • Message Id {{message_id}}

Frequently Asked Questions

When are text messages allowed to be sent?

You can send text messages within the first 24 hours after receiving the user's last message. During this period, there are no restrictions on the content of the messages, whether they are personalized or using templates.

If you don't have an active session with a user and more than 24 hours have passed since the last interaction, you can only send messages using WhatsApp-approved message templates. Personalized messages are not allowed outside the 24-hour window.

Write us

By email or by Telegram.
Monday to Friday from 7 a.m. to 1 p.m. (Spain).

Let's talk

Choose day and time.
We share the screen and answer all your questions.