Send a text message
Send a text-based message to a phone number.
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In detail
What it does and what it's for
Botize's integration with the WhatsApp Business Cloud API allows you to automate the sending of text messages to your customers efficiently and personally. This tool facilitates direct communication with your users, optimizing processes and enhancing the customer experience.
With this functionality, you can set up automatic messages that are sent in response to specific events or at scheduled times, ensuring that your business maintains constant and relevant communication with its audience.
How it works
How it fits in an automated task
A Botize task pairs a trigger with one or more actions. This piece is one of them.
Pick a trigger
The event that starts the task, from this app or any other.
This action runs
Botize performs it automatically using the data the trigger delivers.
Turn it on and forget it
The task runs on its own from then on. If something's off, tweak it or we'll help you.
Already using Botize?
Connect your Whatsapp Business Cloud API
Add a profile to use it in your tasks. There's a step-by-step guide if you need it.
Add a new profile Step-by-step guideYour profiles
Your connected Whatsapp Business Cloud API accounts
These are the accounts you already have linked to Botize, ready to use in your tasks. You can reconnect or remove any of them.
Setup
Customization options
Fields you can adjust when using it in your automation.
Output data
Information provided
When executed, this operation delivers the following data, which can be used in the same automatic task.
Tags
- Contact Id {{contact_id}}
- Message Id {{message_id}}
Learn by watching
Video tutorials
Short videos where you watch a real task being built from start to finish.
Get inspired
Ready-to-use automations
Real tasks built with Whatsapp Business Cloud API: switch them on in minutes and tweak them to your liking.
Frequently Asked Questions
When are text messages allowed to be sent?
You can send text messages within the first 24 hours after receiving the user's last message. During this period, there are no restrictions on the content of the messages, whether they are personalized or using templates.
If you don't have an active session with a user and more than 24 hours have passed since the last interaction, you can only send messages using WhatsApp-approved message templates. Personalized messages are not allowed outside the 24-hour window.
Can I send multiple documents, videos, or images in a single WhatsApp message?
No. The official WhatsApp Cloud Business API does not allow sending more than one document, video, or image within a single message.
If you need to send two or more files, you must send them as separate messages, with one file per message.
Need a hand?
Real people behind it
Email us
info@botize.com
Monday to Friday from 7 a.m. to 1 p.m. (Spain).
Message us on Telegram
t.me/botize
Monday to Friday from 7 a.m. to 1 p.m. (Spain).
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