Each time a user sends a message (max once per day), ask them to select an option, reply with a message, and notify a WhatsApp group
Stop repeating yourself and start engaging: each time someone writes to you, this automation responds, collects choices, and keeps your team notified—no extra effort, no spam, just smooth conversations.
Manually managing every message from your users on WhatsApp is overwhelming—imagine sifting through countless chats daily, copying responses, and tracking which users you've already engaged with, only to risk missing key inquiries or bombarding the same person twice. This eats into your time, causes delays in follow-up, and leaves your team in the dark about critical client conversations. If you keep handling messages this way, you risk losing valuable leads and damaging your customers’ perception of your responsiveness.
This Botize formula transforms your workflow by instantly engaging every user who messages you with a single, customizable prompt—once per day. The automation asks users to choose from your preset options (like Services, Rates, or Contact), sends a polite reply based on their choice, and notifies your WhatsApp group so your team can respond or track outcomes in real time. It remembers who’s interacted in the past 24 hours, making sure nobody gets duplicated or missed, while you keep full control to tailor options, message frequency, and filters that match your unique needs.
Ready to eliminate the chaos and put your WhatsApp interactions on autopilot? Follow the simple step-by-step to implement this formula in Botize, or jump to the ready-made configuration and start saving time immediately—so you and your team can focus on what matters most.
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Turn Every WhatsApp Message into Real Action—Automatically!
Here’s how it works: someone writes to your WhatsApp. Instantly, they get an engaging question with three choices (like Services, Prices, or Contact). When they pick one, they get a friendly thank-you, while your WhatsApp group is automatically notified. It kindly ignores repeat messages for 24h to spare everyone the chaos. You can tailor every word, option, and notification—so it works just like you would.
| Manual | Botize | |
|---|---|---|
| Check incoming WhatsApp message | 1 | 0 Minutes |
| Reply manually with options every time | 2 | 0 Minutes |
| Forward details to team group | 1 | 0 Minutes |
| Track if user already contacted in 24h | 3 | 0 Minutes |
| Total | 7 | 0 Minutes |
Looking for a simple way to handle WhatsApp inquiries, steer users to the answers they want, and keep your team in the loop—without losing the human touch? This is it. Not another generic automation: this is made for people tired of wasting time with robotic tools.
Lead Intake for Local Services
A landscaping company sets options for Quote, Service Info, or Leave a Message. Each time a new inquiry comes in, the staff is alerted—no more messages lost in the void.
Instant Response
No more ghosting—everyone feels heard within seconds.
Team Awareness
Your group stays in the know. No forwarding, no missed leads.
Human-Like Flow
Feels personal, not scripted—and nobody gets spammed.
Customer Support for Online Shop
An eCommerce store uses the automation to let shoppers pick Product Info, Returns, or Speak to a Person, making sure support isn’t overwhelmed and every query is addressed.
⌾︎ You run a business or project and get daily WhatsApp questions.
⌾︎ You need to triage customer requests fast and keep your team updated (without 24/7 screen time).
✕ You want complex, multi-step logic chains (this is focused and simple).
✕ You don’t ever get messages on WhatsApp (hey, that’s great too!).
✓ Edit the questions and response text to match your brand’s voice or quirks.
✓ Change the three options to precisely fit what your users ask most.
✓ Pick which WhatsApp group (or groups!) get notified—and format the message details your way.
This task is triggered every time a user sends a message via WhatsApp. It replies with a question containing 3 options and waits for the user to select one. Once the user makes a selection, the task responds with a thank-you message and, at the same time, sends a notification to a WhatsApp group. The task is configured to store the IDs of the chats that have interacted with it during the last 24 hours. During this time window, any additional messages from the same user will be ignored. You will need to customize the options and message texts according to your needs.
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